RTO Advisors takes the privacy of its costumers very seriously, and seeks to uphold principles of confidentiality in all its processes. RTO Advisors’s storage and use of customer information complies with the legislative requirements contained in the Privacy Act 1988 and Australian Privacy Principles (APPs). In particular, RTO Advisors treats any Personal Information lawfully, and will immediately notify the regulator of any potential breach of the Information Privacy Act 2009.
Personal and Sensitive Information
Any information you provide to RTO Advisors will only be kept if required or express permission is granted. Reasonable steps to securely destroy or de-identify pieces of personal information once they are no longer needed will be taken. If data is de-identified, we will not use re-identification methods without the express consent of the relevant customer or individual.
Staff Commitment to Privacy
Privacy and Third Parties
RTO Advisors is committed to only sharing information with organisations when legally required. For example, certain information may be shared with the Australian Skills Quality Authority (ASQA) to meet compliance requirements. In cases where we are not legally required to share your information, you will be contacted in writing and we will seek permission to disclose your information. We will seek permission using an information release form in these circumstances. RTO Advisors will never sell, share or deal in your information. Any third party we deal with, regardless of their authority, must meet our privacy standards. RTO Advisors management will raise concerns about the privacy standards of other organisations with relevant authorities if required.
Customers and individuals visiting RTO Advisors’s website should be aware that RTO Advisors does not take responsibility for the privacy practices of websites we provide hyperlinks to. Any hyperlinks provided on RTO Advisors’s website are intended to improve the individual’s visit, and do not necessarily constitute endorsement. Where reasonably practicable we will endeavor to hyperlink exclusively to secure websites.
In relation to email communication, RTO Advisors may be required to provide you with updates related to our internal policies or changes to external regulations. RTO Advisors may also send promotional emails to you. You are able to unsubscribe from these communications at any time by selecting the unsubscribe option or advising RTO Advisors of your desire to unsubscribe via written communication (email). We will ensure you are unsubscribed as quickly as is reasonably practicable.
Updates to this Policy